Onboarding

Get onboard with Ally, without the chaos

Drop in a CSV, a stack of PDFs, or even your contracts — Ally reads, maps, and validates as it imports. Nothing lost, no downtime, your full history intact from day one.

Import data
service-contracts.pdf

Upload your contracts to extract SLAs and pricing

CSV · Excel · PDF · scanned paper · API

service-contracts.pdf

Spreadsheets, PDFs, scanned paper, or a direct connection — Ally reads, maps, and validates as it imports.

Bring it from anywhere

Sources & formats

However your data is held today, Ally can take it in — and read it.

CSV & Excel

Exports from spreadsheets or your current system.

PDFs & scanned paper

Read and structured automatically — even older paper records.

Contracts

SLAs and pricing extracted straight from the document.

Direct connection

An API link to many existing OH and HR systems.

How it works

A phased rollout to go-live

A low-risk path onto Ally — most of the work happens behind the scenes.

  1. Phase 1

    Import & map

    We bring your data across and map it into Ally, validated against your records.

  2. Phase 2

    Parallel run

    Run Ally alongside your current setup until your team is confident.

  3. Phase 3

    Go live

    Switch over with no downtime — your full history already in place.

Your history comes with you

What moves with you

Your data isn't left behind. Everything that matters comes across, mapped into Ally.

Cases & referrals

Open and historical cases, with their status and timeline.

Employee & client records

People, organisations, and the links between them.

Clinical history

Assessments, surveillance results, and prior outcomes.

Documents & reports

Generated reports and uploaded files, kept intact.

Light touch

What we'll need from you

Onboarding is mostly on us. To get started, all we need is:

  • A data export, or access to your current system
  • A point of contact to confirm the mappings
  • Your report templates and service settings
  • An hour or two for a kickoff call
A clean cutover

Built to move without risk

Secure by default

Encrypted in transit and at rest, within UK data residency.

No downtime

Your service keeps running throughout the move.

Hands-on support

We do the heavy lifting and stay with you through go-live.

Onboarding FAQ

Questions about moving to Ally

The things teams ask before they switch.

Most providers are live within two to three weeks, depending on data volume and how many sources we're importing from.

No. Ally runs in parallel with your current system until you're ready to switch, so there's no gap in service.

CSV and Excel exports, PDFs and scanned paper, contracts, and direct connections to many existing systems. If you can export it, we can usually bring it in.

You keep it running through the parallel-run phase and switch it off once you're confident in Ally. Your full history comes across, so nothing is left stranded.

We do. Our onboarding team handles the import, mapping, and validation — you just confirm the mappings along the way.

Yes. Transfers are encrypted, data stays within UK residency, and transfer files are removed once the import is verified.

Demo Ally

See Ally in action

Book a demo to see how Ally supports more efficient workflows, clearer insights, and reduced manual workload.